Assessor Resource
LGACOMP009A
Implement effective communication techniques
Assessment tool
Version 1.0
Issue Date: May 2024
This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.
This unit covers communicating to ensure the effective operation of the workplace. The unit specifically looks at facilitating discussions, producing written materials and making presentations. It is suitable for all people working within the organization and is applicable across a range of contexts.
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